1. Introduction
Realtor Buddy LLC ("we," "our," or "us") operates NC Realtor Buddy (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
We collect the following types of information:
- Account Information: Email address, full name, phone number, and brokerage information
- Transaction Data: Property addresses, contract dates, closing dates, and reminder notifications
- Usage Data: How you interact with our Service, including pages visited and features used
- Device Information: Browser type, device type, and operating system
3. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Send you email notifications and reminders about your transactions
- Improve and personalize your experience
- Respond to your requests and provide customer support
- Detect and prevent fraud or unauthorized access
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We use Supabase for database hosting and Resend for email delivery
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. Deleted transactions are permanently removed from our database after 30 days.
7. Cookies
We use cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Export your data
- Opt-out of email notifications
9. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: help@realtorbuddync.com